Your support
Identify the contact person and the terms of the assignment.
AFTER THE UNEXPECTED TURN OF EVENTS, THE JOURNEY CONTINUES
Assistance & repatriation.
Organising the rest of the journey.
Following an incident, arrange the necessary transport in conjunction with your assistance provider and the Taxi Castellane team.
TRANSPORT & ASSISTANCE
Transport organised
with your assistance provider.
SAS Seranto provides repatriation transport in conjunction with assistance companies. Before departure, your assistance provider’s approval, the pick-up point and the terms of the journey are confirmed.
To be agreed with your support team
Check with your assistance provider to confirm their approval and the terms and conditions of cover, then provide Taxi Castellane with the relevant details for the journey.
COORDINATING YOUR TRANSPORT
Moving forward, step by step.
The route
Please state your point of departure, destination and any practical requirements.
The agreement
Confirm the authorisation, availability and terms of the journey.
USEFUL ANSWERS
Before setting off.
Does my assistance provider cover this journey?
That depends on your policy and whether the assistance provider agrees to it. Please check with them before arranging transport.
Can you come out straight away?
Please call the team to check availability and the likely response time based on your situation.
SHALL WE HIT THE ROAD?
Your next journey
starts here.
Has your assistance provider given you their instructions? Contact Taxi Castellane to arrange your journey.
